Reiken Solutions Limited

Maintenance & Support Services

Comprehensive planned preventive and corrective maintenance for water treatment, wastewater, HVAC, and MEP systems — keeping your critical infrastructure operating at peak performance across Nigeria and West Africa.

WHAT WE DO

Dedicated O&M Support to Keep Your Systems Running

Reiken Solutions provides comprehensive operations and maintenance (O&M) services for water treatment plants, wastewater systems, HVAC installations, and MEP infrastructure. Our certified engineers ensure your systems perform at design efficiency year-round.

From scheduled preventive maintenance and performance optimisation to emergency call-out response and system upgrades, we offer flexible service agreements tailored to your facility’s requirements — delivering maximum uptime, regulatory compliance, and total peace of mind.

Planned Preventive Maintenance24/7 Emergency ResponseSLA-Backed ContractsCertified Engineers
15+
Years of O&M Experience
Maintaining critical MEP & water infrastructure
50+
Active Maintenance Contracts
Across commercial, hospitality & industrial sectors
<4hr
Emergency Response Time
SLA-guaranteed rapid call-out across Lagos
98%
Client Retention Rate
Built on consistent, transparent service delivery
OUR SERVICES

Core Maintenance Service Lines

Our maintenance programmes are structured around industry best practice — combining proactive scheduled servicing with rapid corrective response to maximise system availability and asset life.

SERVICE 01

Planned Preventive Maintenance (PPM)

Our PPM programmes are designed to prevent system failures before they occur. Reiken Solutions engineers follow structured maintenance schedules aligned with OEM specifications and industry standards, covering all mechanical, electrical, and process equipment.

Each PPM visit includes comprehensive inspection, cleaning, calibration, and performance testing — with a full written service report delivered to the client after every visit. Our systematic approach significantly extends asset lifespan and reduces lifecycle costs.

  • Scheduled inspections — weekly, monthly, quarterly & annual
  • Equipment calibration & performance benchmarking
  • Comprehensive service reports after each visit
  • Spares management & critical parts inventory
SERVICE 02

Corrective & Emergency Maintenance

When systems fail, fast response is everything. Reiken Solutions maintains a dedicated emergency maintenance team available around the clock to diagnose faults, source replacement components, and restore full system operation with minimal disruption to your facility.

Our corrective maintenance contracts include defined response time guarantees, fault root-cause analysis, and post-repair reporting to prevent recurrence. We hold strategic spares inventory to minimise downtime on the most critical system components.

  • 24/7 emergency call-out — under 4-hour response time
  • Root-cause fault diagnosis & written failure reports
  • Strategic spares inventory for rapid parts replacement
  • SLA-backed contracts with uptime guarantees

HVAC Maintenance

Full-scope HVAC servicing including chillers, AHUs, FCUs, cooling towers, VRF/VRV systems, and BMS integration checks for commercial and industrial facilities.

  • ✔  Chiller & AHU servicing
  • ✔  Cooling tower maintenance
  • ✔  BMS monitoring & optimisation

Wastewater Plant O&M

Ongoing operations and maintenance contracts for MBR, MBBR, activated sludge, and SBR wastewater treatment plants — ensuring effluent quality compliance at all times.

  • ✔  Daily plant operations & monitoring
  • ✔  Effluent quality testing & reporting
  • ✔  Regulatory compliance management

MEP & Mechanical Services

Mechanical, electrical, and plumbing maintenance for pumps, motors, switchgear, pipework, and associated building services infrastructure across all facility types.

  • ✔  Pump & motor maintenance
  • ✔  Electrical switchgear servicing
  • ✔  Pipework & plumbing inspections
WHY CHOOSE US

Built for Reliability, Responsiveness & Long-Term Value

24/7 Support

Round-the-clock monitoring and emergency response — our engineers are always available to protect your operations from unplanned downtime.

Certified Engineers

All maintenance works are performed by qualified, certified engineers with specialist knowledge across water treatment, HVAC, and MEP systems.

Detailed Reporting

Full written service reports after every visit — covering findings, actions taken, outstanding recommendations, and performance trend data for your records.

Flexible Contracts

Tailored maintenance agreements from annual PPM-only contracts through to fully comprehensive all-inclusive service packages — scaled to your facility and budget.

Spares & Parts Supply

We maintain strategic inventories of critical spare parts and consumables, ensuring fast sourcing and replacement to minimise equipment downtime on your site.

Performance Optimisation

Beyond routine maintenance, our engineers identify opportunities to improve system efficiency, reduce energy consumption, and extend the operational life of your assets.

Multi-Site Capability

We support clients with multiple facilities under a single consolidated maintenance contract — standardising service delivery and reporting across all locations.

Operator Training

We provide on-site training for your in-house facilities team — equipping operators with the knowledge to monitor systems, identify early warning signs, and execute first-line responses.

WHO WE MAINTAIN

Active Maintenance Contracts & Key Clients

We provide ongoing operations and maintenance support to leading commercial, hospitality, and industrial facilities across Nigeria.

Eko Tower II

Victoria Island, Lagos

Wastewater Plant O&M Contract

ExxonMobil — Mobil House

Lagos, Nigeria

HVAC & MEP Maintenance Contract

Sheraton Hotel Ikeja

Ikeja, Lagos

Wastewater & Water Treatment O&M

Providus Bank HQ

Victoria Island, Lagos

MEP & HVAC Maintenance Contract

Lakowe Lakes Golf & Country Estate

Lakowe, Lagos

Water & Wastewater Plant O&M

Qua Iboe Terminal

Eket, Akwa Ibom

Wastewater Plant O&M Contract

Oasis Garden Estate, Abijo GRA

Abijo GRA, Lagos

Full-Scope O&M Contract — Wastewater & Water Treatment

Ongoing O&M

Need a Maintenance & Support Partner?

Whether you need a planned preventive maintenance programme, an emergency call-out contract, or full-scope operations and maintenance support, our engineering team is ready to help.